Orders in, routes out, drivers notified.
End-to-end workflow from order ingestion to driver-assigned-and-notified. Humans see the exceptions; everything else runs silently.
Most "automated dispatch" products are a plan-and-push button next to a dispatcher. Mycelium's dispatcher runs the whole loop. Orders stream in, routes build, drivers receive assignments, customers get notified, exceptions bubble up. The dispatcher logs in to see what the system already did.
Six phases. One run.
Every dispatch run cycles through ordered phases. Each emits counts, errors, and the routes it pushed. Every phase is testable, every retry is logged, every hand-off visible.
- Import. API, employee app, spreadsheet, or ERP feed
- Combine. Co-located orders with overlapping time windows merge into shared trips
- Optimize. Solver builds routes against the constraint library
- Push. Routes dispatched to owned fleet or third-party carrier
- Notify. Drivers, customers, managers, per project rules
- Cleanup. Reconcile, log, prep the next window
Per-fleet dispatch rules. Per region, per shift.
Schedules, cut-off times, and dispatch rules route orders to different fleets or carriers by geography, service level, vehicle requirement, or cost. The morning plan decides; the autonomous loop executes.
Failed exports retry. Logged, not guessed.
Every push to an external carrier or fleet-management system can fail. Mycelium retries automatically, then escalates to a human-visible exception. Every attempt is traceable against the audit log.
Where it runs unattended.
Airline crew for a decade. National grocery for a decade. One dispatcher, different constraint sets.
Crew Transport
Flight-slip auto-replan. 24-hour coverage, no human in the loop.
Last-Mile Delivery
Cut-off-triggered runs across depots and carriers.
Non-Emergency Medical
Trip-pair dispatch with will-call returns.
On-Demand Rides
Sub-second rider-to-driver matching, live.
Field Service
Replan against traffic and parts availability.
What the numbers look like in production.
Send us a week of your tickets. We'll model the dispatch loop.
A real scenario beats any demo. Thirty-minute call, honest deltas against your current dispatcher.